Support

Customer service is our top priority at Equilibar

At Equilibar, we strive to give very prompt response to all customer support inquiries. If you are experiencing a problem with your Equilibar product, please contact our office and speak directly with one of our Application Engineers.

Telephone: (828) 650-6590

Email: info@equilibar.com

Troubleshooting Guide for Common Issues
(Equilibar Back Pressure Regulators)

Problem Possible Solutions
Maximum flow is reduced Clean out internal orifices.
External leak around diaphragm
  1. Check for loose screws.
  2. Check for misaligned flanges, O-rings, or diaphragm.
  3. Check for scratched sealing surface.
Chatter on the downstream tubing(liquid applications only) Increase outlet piping size or install air pocket or bladder in exhaust. Consult factory for further assistance. Read more here.
Air in Process Exhaust (liquid) Replace diaphragm.
Process fluid out of Reference Port Replace diaphragm.

Our Customer Response Team is available through phone or email to assist with you with product support.

Equilibar News

supercritical water gasification

New Case Study Features Equilibar Technology in Supercritical Water Reactor

Equilibar has published a new case study that focuses on supercritical water gasification research that is being conducted by Brian Pinkard, a PhD student in the Novosselov Research Group at the University of Washington. Supercritical water gasification is an emerging technology that is useful for multiple environmental efforts.   When water becomes supercritical at extremely high Read More

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