Support -

Support

Customer service is our top priority at Equilibar

At Equilibar, we strive to give very prompt response to all customer support inquiries. If you are experiencing a problem with your Equilibar product, please contact our office and speak directly with one of our Application Engineers.

Telephone: (828) 650-6590

Email: inquiry@equilibar.com

Troubleshooting Guide for Common Issues
(Equilibar Back Pressure Regulators)

Problem Possible Solutions
Maximum flow is reduced Clean out internal orifices.
External leak around diaphragm
  1. Check for loose screws.
  2. Check for misaligned flanges, O-rings, or diaphragm.
  3. Check for scratched sealing surface.
Chatter on the downstream tubing(liquid applications only) Increase outlet piping size or install air pocket or bladder in exhaust. Consult factory for further assistance. Read more here.
Air in Process Exhaust (liquid) Replace diaphragm.
Process fluid out of Reference Port Replace diaphragm.

Our Customer Response Team is available through phone or email to assist with you with product support.

Equilibar News

team at computer

New Year, New Videos

Happy New Year!  If you haven’t checked out the Equilibar YouTube Channel in a while, you may want to do so.  We have created  several new and informative videos in the last few months. In the first video, Equilibar Vice President David Reed gives a laboratory demonstration of a back pressure regulator that has high Read More

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