Support -

Support

Customer service is our top priority at Equilibar

At Equilibar, we strive to give very prompt response to all customer support inquiries. If you are experiencing a problem with your Equilibar product, please contact our office and speak directly with one of our Application Engineers.

Telephone: (828) 650-6590

Email: inquiry@equilibar.com

Troubleshooting Guide for Common Issues
(Equilibar Back Pressure Regulators)

Problem Possible Solutions
Maximum flow is reduced Clean out internal orifices.
External leak around diaphragm
  1. Check for loose screws.
  2. Check for misaligned flanges, O-rings, or diaphragm.
  3. Check for scratched sealing surface.
Chatter on the downstream tubing(liquid applications only) Increase outlet piping size or install air pocket or bladder in exhaust. Consult factory for further assistance. Read more here.
Air in Process Exhaust (liquid) Replace diaphragm. Read more here.
Process fluid out of Reference Port Replace diaphragm. Read more here.

Our Customer Response Team is available through phone or email to assist with you with product support.

Equilibar News

test unit for clean energy research

Clean energy research gains importance as new decade begins

A recently published case study highlights Equilibar’s role in clean energy research, a field gaining urgency as countries around the world work to reduce the environmental impact of carbon fuels, with some new regulations going into effect this month. In the oil and gas industry, removing impurities from petroleum fuels is an important way to Read More

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