Support

Customer service is our top priority at Equilibar

At Equilibar, we strive to give very prompt response to all customer support inquiries. If you are experiencing a problem with your Equilibar product, please contact our office and speak directly with one of our Application Engineers.

Telephone: (828) 650-6590

Email: info@equilibar.com

Troubleshooting Guide for Common Issues
(Equilibar Back Pressure Regulators)

Problem Possible Solutions
Maximum flow is reduced Clean out internal orifices.
External leak around diaphragm
  1. Check for loose screws.
  2. Check for misaligned flanges, O-rings, or diaphragm.
  3. Check for scratched sealing surface.
Chatter on the downstream tubing(liquid applications only) Increase outlet piping size or install air pocket or bladder in exhaust. Consult factory for further assistance. Read more here.
Air in Process Exhaust (liquid) Replace diaphragm.
Process fluid out of Reference Port Replace diaphragm.

Our Customer Response Team is available through phone or email to assist with you with product support.

Equilibar News

High speed temperature control by using saturated multi-phase refrigerant

Equilibar BPRs have multiple benefits for refrigerant pressure control

Summer heat has arrived, and cooling systems are on our mind!  We’ve posted a new video and an application page that offer detailed information on the various ways Equilibar back pressure regulators are especially well suited to provide refrigerant pressure control. Video Gives Live Demonstration In our new video, Equilibar design engineer Ryan Heffner provides […]

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