Support - Equilibar Equilibar
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Support

Customer service is our top priority at Equilibar

At Equilibar, we strive to give very prompt response to all customer support inquiries. If you are experiencing a problem with or have a question about your Equilibar product, please contact an application engineer by phone or email.

Telephone: (828) 650-6590
Email: inquiry@equilibar.com

Some common questions are answered in the troubleshooting guide below. There are also links in the navigation panel at the left leading to more support pages with information about safety, maintenance and performance of our products. For product-specific information, please visit our product downloads page.

Troubleshooting Guide for Common Issues
(Equilibar Back Pressure Regulators)

ProblemPossible Solutions
Maximum flow is reducedClean out internal orifices.
External leak around diaphragm
  1. Check for loose screws.
  2. Check for misaligned flanges, O-rings, or diaphragm.
  3. Check for scratched sealing surface.
  4. Check for O-ring damage
Chatter on the downstream tubing (liquid applications only)Increase outlet piping size or install air pocket or bladder in exhaust. Consult factory for further assistance. Read more here.
Air in Process Exhaust (liquid)Replace diaphragm. Read more here.
Process fluid out of Reference PortReplace diaphragm. Read more here.

Equilibar customer support team photo collage

Our Customer Response Team is available through phone or email to assist with you with product support.

Equilibar News
Greg Rachkovsky

Team Member Profile: Greg Rachkovsky, Inventory Specialist

The Equilibar team is happy to introduce Greg Rachkovsky, inventory specialist for shipping and receiving, who joined us in the spring of this year. In addition to keeping up with thousands of parts and materials so that our production team always has what they need to fulfill orders, Greg enjoys cross training and helping with Read More

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